2021 Post COVID-19 Innovation Task Forces

In March 2021, Chancellor Woodson charged a Post COVID-19 Innovation Task Force Steering Committee to identify major innovation initiatives realized during NC State’s response to the COVID-19 pandemic, and to explore how best to engage the university in a thoughtful evaluation of potential post COVID-19 applications.

Four task forces were created:

Steering Committee

The steering committee membership represents academic, research, administrative and operations areas.

Warwick Arden, Executive Vice Chancellor and Provost

Marc Hoit, Vice Chancellor, Information Technology, and Chief Information Officer

Charles Maimone, Vice Chancellor, Finance and Administration

Doneka Scott, Vice Chancellor and Dean, Academic and Student Affairs

Mladen Vouk, Vice Chancellor, Research and Innovation

Charge

The steering committee and the task forces have been charged to:

  • Improve university effectiveness within our academic, research, administrative and operations areas.
  • Leverage ‘lessons learned’ over the past year.
  • Identify potential adaptations at the university level which may hold potential for improving university effectiveness.

Additional Information 

Principles

Guided by NC State’s 2021-2030 strategic plan and informed by our shared experiences working within a COVID-19 impacted environment, six principles inform the work of the steering committee and the task forces:

  • Through all aspects of our innovation task forces and resulting initiatives, continue to expand opportunities to support a diverse, equitable and inclusive university community.
  • Assess, and, as appropriate, modify how we teach, perform research, operate and outreach to our constituents.
  • Improve university operations, space management and flexible work location policies (such as office and/or home), processes and metrics, to improve university effectiveness and utilization of university resources.
  • Improve the ability to recruit and retain talented employees; likewise, improve the ability to attract and retain students.
  • Support a balance of collaboration, engagement, productivity, effectiveness and well-being for our university community.
  • Work to clearly, transparently, and in a timely manner, communicate effectively and inclusively with our university community.

Framework and Approach

Vision

To organize university efforts and identify adaptations to improve academic, research, administrative and operational functional areas, while improving university effectiveness in employee and student recruitment, retention and engagement.

Methodology

Task forces are expected to project manage, to develop action plans, roadmaps, timelines and reporting schedules informed by adaptations and lessons learned over the past year.

Measuring Performance Expectations

Task forces are requested to identify specific performance metrics by analyzing service levels, developing improvement plans and measuring progress against goals.

Timelines and Deliverables

Task forces are asked to provide written reports by August 2, 2021. Proposed actions may consist of policy changes, new procedures and/or guidelines, new technology and new training, for example.

Additionally, once formed, task forces requested to provide monthly updates to the Steering Committee. Task Forces also requested to develop communications plans.

Instruction and Student Support Task Force

Scope

Leveraging technology to expand academic offerings, opportunities and experiences.

Goals

  • Assess the novel, pandemic-related changes implemented to support and expand access for our students, and identify best practices that should be continued.
  • Enhance student learning by leveraging the increased experience and comfort level of the faculty in the use of technology for teaching and learning to continue and improve upon online teaching modalities that benefit students and improve learning outcomes.
  • Make more recorded content available on demand, which is highly desired by students, and leverages the university’s investment in lecture capture technology (Care will need to be taken to protect faculty and student intellectual property and privacy.)
  • Continue, where advantageous, the “hyflex” model of course offerings where classes are offered simultaneously online and face to face, giving students the flexibility to choose modalities that work best for them, including increased summer online offerings that are highly desired by students.
  • With increased faculty expertise in the use of learning technologies to accelerate the digital transformation of higher education at NC State, provide an instructional framework which combines the most effective technology enhanced learning and in-person experiential learning.
  • Address inequities in student and faculty access to appropriate technology and Internet access.

Primary Advisor

  • Doneka Scott, Vice Chancellor and Dean, Academic and Student Affairs

Co-chairs

  • Louis Hunt*, Senior Vice Provost, Enrollment Management and Services 
  • Donna Petherbridge, Associate Vice Provost, Academic Technology Innovation, DELTA

* Charles Clift, University Registrar, will assume the co-chair role upon the retirement of Louis Hunt on July 1, 2021.

Members

  • Lina Battestilli, Teaching Associate Professor, Department of Computer Science
  • Diane Chapman, Teaching Professor and Executive Director, Office of Faculty Development
  • Molly Fenn, Teaching Professor, Assistant Department Head and Coordinator of Classroom Instruction, Mathematics
  • Tae John, Director, Educational Support Services, College of Veterinary Medicine/Campus IT Directors
  • Deveshwar Hariharan, Graduate Student, College of Engineering, and President, Graduate Student Association
  • McKenzy Heavlin, Undergraduate Student, College of Engineering, Student Body President
  • David Ladrie, Assistant Director, Learning Space Support
  • Jerome Lavelle, Associate Dean, Academic Affairs, College of Engineering
  • Jane Lubischer, Associate Department Head, Biology, Teaching Faculty
  • Lian Lynch, Assistant Dean, Student Administration and Academic Affairs, Graduate School
  • Stacy Nelson, Interim Associate Dean, Diversity and Inclusion, and Professor, College of Natural Resources, Faculty Senate
  • Mark Newmiller, Director, Disability Resource Office
  • Rob Rucker, Chief Strategist for Student Success, University Libraries
  • Bret Smith, Senior Associate Dean, Curricular and Academic Affairs, Division of Academic and Student Affairs
  • Sheariah Stevens, Student, and Director of Wellness, Student Government
  • Paul Williams, Professor of Accounting, Graduate Faculty, Faculty Senate
  • Karen Young, Assistant Dean and Director of Undergraduate Programs, College of Humanities and Social Sciences
  • Lisa Zapata, Senior Associate Vice Chancellor, Division of Academic and Student Affairs

Contact Information

If you have ideas or information for the Instruction and Student Support Task Force, please email financeandadmin@ncsu.edu.

Supporting Documents and Resources

Research Task Force

Scope

Supporting laboratory and other research operations including physical space, funding and employee well-being.

Goals

  • Support laboratory and research operations such as physical space, funding and employee well-being within new work environments and safety protocol. 
  • Actively support non-laboratory based research activities.
  • Support researchers who were negatively impacted or may have stalled over the past year due to COVID, in terms of lost funding, adverse impact from work/life balance concerns, and other access restrictions to physical lab and research space.
  • Continue to invest in research and research enterprise growth and take advantage of upsurges in COVID and other new funding opportunities (e.g., AI, data science, plant sciences, climate, health, different engineering domains, digital agriculture, quantum computing, etc.).
  • Actively increase interactions with industry, and other diverse sponsors.

Primary Advisor

  • Mladen Vouk, Vice Chancellor, Research and Innovation

Co-chairs

  • Genevieve Garland, Assistant Vice Chancellor, Research Operations and Communications
  • Alyson Wilson, Associate Vice Chancellor, National Security and Special Research

Members

  • Jesse Contreras, Postdoctoral Research Scholar, Department of Forestry and Environmental Resources, College of Natural Resources, representing the Postdoctoral Association
  • Qiana Cryer-Coupet, Assistant Professor, Social Work, College of Humanities and Social Sciences
  • Srinath Ekkad, Professor and Department Head, Mechanical and Aerospace Engineering, College of Engineering
  • Pierre Gremaud, Professor, Department of Mathematics and Associate Dean, Graduate School
  • Deveshwar Hariharan, Graduate Student, Department of Electrical and Computer Engineering, and President, Graduate Student Association
  • Jacob Jones, Distinguished Professor, Materials Science and Engineering, College of Engineering
  • Meghan Kerr, Director of Research Administration, College of Sciences
  • Tsailu Lu, Professor and Department Head, Graphic Design and Industrial Design, College of Design
  • Kathryn Meurs, Professor, Associate Dean, Research and Graduate Studies, College of Veterinary Medicine
  • Chris Reberg-Horton, Professor, Crop and Soil Sciences, College of Agriculture and Life Sciences
  • Paola Sztajn, Interim Associate Vice Provost, Academic Personnel and Policy, Office of the Provost

Contact Information

If you have ideas or information for the Research Task Force, please email research_task_force@ncsu.edu.

Supporting Documents and Resources

How We Work Task Force

Scope

Flexible work arrangements and optimization of university space.

Goals

  • Flexible work arrangements to support the university’s mission and commitment to recruit and retain a diverse and talented workforce.  
  • Foster a highly engaged and productive work environment that values employee well-being and work-life balance.  Ensure the university maintains its community culture and best place to work environment.
  • Reimagine university space to the highest and best use as a university resource which must be stewarded.

Primary Advisor

  • Charles Maimone, Vice Chancellor, Finance and Administration

Co-chairs

  • Ursula Hairston*, Assistant Vice Chancellor, HR Strategy 
  • Lisa Johnson, University Architect, Office of the University Architect

*Became co-chair upon the departure of Marie Williams, Associate Vice Chancellor, Human Resources, on 6/22/21.

Members

  • RaJade Berry-James, Chair-elect of the Faculty,  Associate Professor, School of Public and International Affairs, College of Humanities and Social Sciences
  • Adrian Day, Assistant Vice Provost, Finance and Planning, Office of the Provost
  • Margaret Erickson, Assistant Vice Chancellor for Operations, University Human Resources
  • Pat Gaddy, Past Chair of Staff Senate, Administrative Assistant, Office of Institutional Technology
  • Jennifer Garrett, Associate Director, Organizational Design, Equity and Talent, Universities Libraries
  • Peter Harries, Dean, Graduate School
  • Sumayya Jones-Humienny, Associate University Architect, Office of the University Architect
  • Alicia Knight, Associate Vice Chancellor, University Real Estate and Development
  • Ken Kretchman, Director, Environmental Health and Safety, Environmental Health and Public Safety
  • Sarah Lannom, Associate General Counsel, Office of General Counsel
  • Douglas Morton, Associate Vice Chancellor, Facilities
  • Genevieve Garland, Assistant Vice Chancellor, Research Operations and Communications, and Chief of Staff, Office of Research and Innovation
  • Donna Petherbridge, Associate Vice Provost, Academic Technology Innovation, DELTA
  • Sheri Schwab, Vice Provost, Institutional Equity and Diversity
  • Jessie Sova, Assistant Vice Provost, Business Operations, DELTA
  • Greg Sparks, Assistant Vice Chancellor, Communication Technologies, Office of Information Technologies
  • Katharine Stewart, Senior Vice Provost, Faculty and Academic Affairs, Office of the Provost
  • Nancy Whelchel, Assistant Vice Provost, Institutional Survey Research and Analysis
  • Carrie Zelna, Associate Vice Chancellor, Division of Academic and Student Affairs

Contact Information

If you have ideas or information for the How We Work Task Force, please email financeandadmin@ncsu.edu.

Supporting Documents and Resources

Digital Transformation Task Force

Scope

Where feasible and advantageous to the university community, digitize processes.

Goals

  • Take advantage of digital transformation activities and lessons learned that were implemented during the past year due to the COVID-19 pandemic, and leverage these temporary technical adaptations into permanent work structures, processes, policies and employee flexibility.  
  • Potential examples include cashless point-of-sale, paperless processing, electronic payments and funds receipts. 

Primary Advisors

  • Marc Hoit, Vice Chancellor, Information Technology, and Chief Information Officer
  • Charles Maimone, Vice Chancellor, Finance and Administration

Co-chairs

  • Gwen Hazlehurst, Assistant Vice Chancellor, Enterprise Application Services
  • Mary Peloquin-Dodd, Associate Vice Chancellor, Finance, and University Treasurer

Members

  • Richard Berlin, Associate Vice Chancellor, Campus Enterprises
  • Richard Bonanno, Director of NC State Extension, Associate Dean, College of Agriculture and Life Sciences
  • Diane Dunning, Associate Dean, Advancement, College of Veterinary Medicine
  • Shawn Dunning, Assistant Dean, Finance and Operations, Wilson College of Textiles
  • Sharon Loosman, Director, Procurement and Business Services, Office of Finance and Administration
  • Maggie Merry, Assistant Dean, Finance and Administration, Poole College of Management
  • Ron Reed, Senior Director, Financial, Research Administration and Advancement Systems, University Advancement
  • Jill Sexton, Associate Director, Digital and Organizational Strategy, University Libraries

Contact Information

If you have ideas or information for the Digital Transformation Task Force, please email digital-transformation@ncsu.edu.

Supporting Documents and Resources